Professional Services

As a Partner Beyond Technology, VoicePlus, Inc. focuses on the customer’s perspective …

VoicePlus is the only organization dedicated to voice messaging and serving clients in all business sectors and government environments nationwide. The VoicePlus Professional Services & Consulting division is product agnostic and is dedicated to providing clients with independent, unbiased and objective analysis and recommendations for planning, budgeting, acquisition, implementation and improvement in all areas of messaging communications.

The VoicePlus Professional Services & Consulting team is a strategic partner and is able to evaluate, discuss, test and provide enhanced services and applications beyond traditional technology. We look at the needs of end users to create novel ways to solve communication problems. We have an unparalleled ability to consult with a customer to determine which market product, feature set or business plan is most pertinent to the customer’s particular environment.

Whether contemplating a voice mail system implementation or replacement, adding capacity to an existing voice mail system, undertaking a significant messaging transformation, deploying a multi-site solution, educating subscribers on product migration or training your team members VoicePlus offers a portfolio of support services that can be tailored for all stages of a deployment.

VoicePlus offers, but is not limited to, the following services:

  • Product Evaluation
  • Corporate Strategy
    • Enterprise Planning
    • Network Planning
  • RFP and RFP Specification and Development
  • Project Planning and Scope of Work Design
  • Project Management
  • Deployment Strategies
    • Department or Regional Rollouts
    • Application Development and Customization
    • Feature Deployments
  • Implementation Services
    • Equipment Staging
    • System Integration (PBX, CO and Email environments)
    • Upgrade or Replacement
    • Application Design
    • Acceptance Testing
  • Training Services
    • Administrator
    • Installation
    • End User and Subscriber
    • Train-the-trainer
    • Sales and Marketing team
  • System Migration
    • Replacing a Legacy Voice Mail system with a new one
    • Replacing a PBX or CO with new technology or VoIP capabilities
  • System Optimization Analysis
Please give us a call at 916-787-5600 for more information. We are excited to learn more about you and your business, and to discuss how VoicePlus can help you achieve your current and future messaging objectives.

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