Avoiding the Inevitable

The Anguish of Messaging System Failure
It’s Not a Matter of If…It’s a Matter of When

“If it ain’t broke don’t fix it!” Perhaps this is true, if you’re a gambler.
This old adage is worst applied to VoiceMail technology.

When disaster strikes – When is the last time you tested your spare parts?  Are you just hoping that your messaging system keeps working? Maintaining your own system can end up being expensive, time-consuming and risky without the clear understanding of how your messaging system operates.  A down messaging system is a down business – avoiding a penny-wise, pound foolish approach can minimize your liabilities in the long run.

Disasters can leave you speechless – Recovering your messaging system keeps your business and customers connected when the inevitable occurs. The most over-looked and most important element to the success of reducing the cost of voicemail platform maintenance is the existence of a plan for disaster recovery. Being proactive towards system integrity will prove the difference between a minor hiccup or major system failure; whether your voicemail fails or survives.

Rapid Intervention – The Guarantee

VoicePlus provides SupportPlus, packaged maintenance and support programs that give you the assurance that should the worst happen, we will be there to assist you and resolve your problems, as quickly as possible. VoicePlus is proud to provide the most comprehensive protection plans available: GoldPlus, SilverPlus and BronzePlus – Download flyer for more details >>

SupportPlus Benefits:

• Limit exposure to large emergency repair costs
• Get preventative maintenance reports
• 90% of service calls receive assistance from a Tier II Technician instead of a dispatcher
• Get fast support from a highly-skilled Tier II Technician with a minimum 20 years field experience on your specific equipment
• Extend the life of the Voice Mail System
• Remarkably Affordable; Highest Quality Support
• Priority Response for Reduced downtime

SUPPORTPLUS Maintenance Programs – Worth Their Weight in Gold

VoicePlus offers a range of maintenance contracts designed to offer flexible support solutions and minimize the risk of downtime, improve performance, provide you with peace of mind and ensure you are getting the most from your investment.